[Resolved] Tikona — Paid the bill more than used internet services. Company harassing me for clearing of dues | |||||
In the month of august i did not used the interent and also. I informed you to stop the internet connection on aug 20th itself still they have continued the services but i never used the internet and stopped the connection on 30th Aug which is problem from their end. Still i paid the entire amount my monthly rental about 900 rs but i paid 1000 rs even though i have not used the internet for august month. Pls find attached acknoweledgement received from their end. Dear Subscriber, Thank you for your Tikona payment. Find below the details: BAN : [protected] Payment Amount (Rs Ps): 1000 Payment Date : [protected] Payment ID : 1-[protected] Transaction ID* : [protected]TPC[protected] Payment status : SUCCESS they are keep on calling and harassing for payment of rs 500/- which is not at all valid. these kind of things to be stopped. request you to take action against them Was this information helpful? | |||||
Dec 6, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 05, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Kunuku, Greetings from Tikona. Currently your O/s is Rs. Rs.533.49/- We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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