[Resolved]  Tikona — Paid the bill more than used internet services. Company harassing me for clearing of dues

Address:Thane, Maharashtra
Website:www.tikona.in

In the month of august i did not used the interent and also. I informed you to stop the internet connection on aug 20th itself still they have continued the services but i never used the internet and stopped the connection on 30th Aug which is problem from their end. Still i paid the entire amount my monthly rental about 900 rs but i paid 1000 rs even though i have not used the internet for august month. Pls find attached acknoweledgement received from their end.
Dear Subscriber,

Thank you for your Tikona payment. Find below the details:

BAN :
[protected]
Payment Amount (Rs Ps):
1000
Payment Date :
[protected]
Payment ID :
1-[protected]
Transaction ID* :
[protected]TPC[protected]
Payment status :
SUCCESS

they are keep on calling and harassing for payment of rs 500/- which is not at all valid.
these kind of things to be stopped. request you to take action against them
Was this information helpful?
No (0)
Yes (0)
Dec 6, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Kunuku,

Greetings from Tikona.

Currently your O/s is Rs. Rs.533.49/- We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information