Tikona — Pathetic broadband service

Address:Mumbai City, Maharashtra, 400 078
Website:www.tikona.in

I, siddharth upadhyay raising this complain for tikona digital networks pvt. Ltd regarding fraud and pathetic broadband services (At indore).
Since last 3 weeks (After shifting in new location) i had called many time to tikona customer care and ask them to raise complain regarding internet speed as surfing and downloading speed was too slow. They have raised service request number[protected]Only one time they have given me complaint number) on 06/06/2016. Even i contact to their mumbai office 4 time[protected]. Every time they said there is some technical issue in your area and not only you but many customer facing this issue.
My question is if many of customer facing this problem, still you are not able to resolve this, it means you are bluffing your customer.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Soumya,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU1227 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Soumya,

Greetings from Tikona.

Please be assured that your concern listed June 13, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Soumya,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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