Tikona — Pathetic customer service

Nikhil Rama

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 110066
Website:	www.tikona.in

This is not the first time am having issues with Tikona's customer care.

recent issue :
company cistomer care no :[protected]
Date :[protected]
Tikona userid : [protected]

i have made a 100/- speedboost and have recived only 500 MB of data.
i called Tikona's customer care and response was with long waiting time and uninformed/untrained staff and transfers to wrong departments and disconnections when tried to get to concerned department.

expected solution : to get my 3 gb Data and check Tikona's customer service performance .

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Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nikhil,

Greetings from Tikona.

Please be assured that your concern listed June 1, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Nikhil,

Greetings from Tikona.

With regards to your concern, your usage related query has been resolved on call.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in’

Regards,
Tikona Care.