Tikona — Pathetic internet services

singhal2112

from Chandigarh, Chandigarh

Address:	Mumbai City, Maharashtra, 400078
Website:	www.tikona.in

I had installed tikona internet at my home in house no 183, sector 39 gurgaon, three months back. From starting only it has created problems and the internet does not connect and when it does, the speed is very pathetic. i have a plan activated of 80GB for 1450 Rs.The user Id is [protected]. I registered my complaints more than 20 times during this time period but the customer care always say that they have an issue from backend and still the problem is not resolved. I want my refund and strict action against such frauds.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Singhal,

Greetings from Tikona.

Please be assured that your concern listed Dec 12, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Chirag,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digita...⇄

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care