Tikona — Pathetic service and harassment for payment after disconnecting also | |||||
We have removed tikona connection almost a month back. I started facing problems with connectivity in March first week, i complained every day and spent atleast one hour with customer care executives everyday to solve the problem. This went on for almost 25 days. Tikona never bothered to solve the problem, as i believe its tikona policy to harass the customers. You can check call records how many times we have filed the complaint. NOW PLEASE NOTE WE HAVE REMOVED TIKONA, A MONTH BACK. We didnt use the service in march as it was just not working and April i have already removed it, but Tikona has still generated the bills. department is harassing us by calling us frequently for payment. It has been told to them every time that connection is already removed & we wont pay any rentals for cancelled connection however as a part of Tikona’s regular practise of providing pathetic services, the calls wont stop. Infact i would like to have my installation fee refunded. If receive any more calls for payment i would not mind going legal also for the harassment. tikona user id : [protected] Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
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http://lawrato.com/ask-a-free-question
kindly contact these people they will help
Forward this to as many as consumers as possible
we have to get together and fight
http://lawrato.com/ask-a-free-question
kindly contact these people they will help
Forward this to as many as consumers as possible
we have to get together and fight
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Greetings from Tikona.
Please be assured that your concern listed Apr 25, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care