| Address: | 705, Savera Heights, Malvani, Malad West, Mumbai City, Maharashtra, 400095 |
Even after mailing them, they are least interested in it. If you want to get new connection, their representative will keep on calling for the booking amount. But after that, they will give you third class service.
I paid for the new on 20th march 2019, my installation was done on 1st April. Please note that, it was just the installation that took place. Internet was not working till 3rd April 2019. My first log in was on 3rd April. After 3rd April 2019, i'm facing lots of problem like speed, automatic disconnection. And when opt for a waiver from 20th march 2019 to 2 April 2019. They cancelled it (Said you are not eligible for waiver).
This is what i mailed to them:-
My service id is - [protected]
This not the first time i’m complaining regarding you Services. You can check from the logs that you have from my registered mobile number i.e ******7562.
First my installation got delayed by almost 15days. I was assured that there won't be any connectivity issue. But i’m afraid, on every 2nd or 3rd day i’m facing this issue. This has affected my time and my money too.
Your service is worst. I have never seen such internet service provider. I guess now i have to post my pathetic experiences on social media and also file a compalin in Consumer Complaints.
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