[Resolved]  Tikona — Pathetic service - discontinued service

Address:Thane, Maharashtra, 401105
Website:www.tikona.in

Hi,

I have never experienced a worse service provider(service and speed), I dragged on the service for 10 months then eventually gave up. But I have been receiving calls for bill payment. I tried calling the service center but my call was put on hold for 15 mins(I have call records) then the operator said he was facing server issues(Irony just died).

I just want some clarity about the calls that i am getting.
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Dec 23, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Pandey,

Greetings from Tikona.

We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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