[Resolved] Tikona — Pathetic Service. Low Connectivity at Peak hours | |||
My customer id is [protected] At peak hour from 8pm to 11pm I can't access internet (browse Internet) but show internet access and easily login.Facing this problem not for one day it was daily routine and this 4-5 hour total waste of time trying to log in logout. It's another thing after 12am internet is smooth and can download GB's of document so my use of internet is only for download and sleep is this I have pay for Tikona???If this continue my blood pressure certainly increase.How poor I am using fixed broadband and still have to use mobile internet data pack to see emails and facebook notification. I have raised a lot of complaints without any solution. They don't even send an engineer to fix it. Tikona is simply harrasing customers and not providing any support. I will not pay any amount till my issue is resolved. If you are incompetent to resolve then kindly close the conenction today itslef and take your devices back. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Arora,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 10, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care