Tikona — pathetic speed and service

Address:Gurgaon, Haryana

My ID:- [protected] I am using tikona around 2months and my plan is 4mbps but never received >1mbps. I register my complaint on tiona customer care around 20-30 times but it gave me no solution. their executives makes me fool by saying (Our Senior will call you). Tikona is worst Internet provider, and Tikona Customer Care is like a tree of lies and fraud. Tikona will be get award for Worst ever expedience.
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Dear Sudhir,

Greetings from Tikona.

Please be assured that your concern listed Apr 5, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
I have raised this issue 3 days back.
My problem is still same. How many days do you people need to resolve this issue.

Dear Mr. Sehrawat,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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