[Resolved] Tikona — Payment bills even after 5 months of deactivation of service | |||||
I was one of the premium customer of Tikona, Customer iD: [protected], I used this connection for an year and then disconnected as I was moving to different city, I have paid all the outstanding bills returned all the devices, everything. After 5 months of deactivation from service their Advocate calls me claiming that there is outstanding amount of 933 rs is pending with me and I need to pay this immediately otherwise they will put up the case in court. They sent me bills for all these months even I didn't use the service after the request for deactivation. When I contacted Customer care for confirmation, they clearly said these bills are auto generated by system and can be ignored and there are no outstanding bills. I request you to please help me to close this issue with Tikona. Thanks & Regards, Prasad Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Gaduri,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 733.47/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 733.47/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Dec 7, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care