[Resolved] Tikona — Payment

amarnath18

Address:	Bangalore, Karnataka, 560072
Website:	www.tikona.in

I am new user for tikona networks i used 3 month offer pack from april to june 3490 and before taking new connection the tikona service told me u have a offer ur paying 3 months amount then there is a installation charges will be free Rs 500.i was paid 2990 one time payment.After 3 month my plan over n after that i am not using internet at all after 10days they call and telling me to pay the 500+ 1month i, eRs900 amount otherwise they will do case they arr told.i told i didnot used your internet service why should i pay the amount...nw last day 04/10/2016 some peoples are calling me telling to pay the amount otherwise you should face the problem in court
these are the numbers i am getting call [protected], [protected], [protected], [protected], [protected], [protected] they told we are calling from delhi high court advocate...please help me

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Nov 10, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.
Your account disconnection request is in progress and your account will be terminated shortly.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care

Verified Support

Nov 26, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded.

Amount Payable : 2025.26 Rs.
CPE Charges :1500 Rs.
Total Payable Amount : 3525.26 Rs. (Amount Payable + CPE Charges)

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care