Tikona — payment complete but service disconnected and not update | |||||
I paid tikona overall 10 thousand in 6 month but only make my 1st bill was 5999. After that they sent mi just bill of 3100.somthing for my new plan why previous are maneger said you need to compromise for that. Then I compromise. Then I paid 1450 and salesman paid 2400 or something but that's not enough money from tikona they keeps sending me messages for money I my bill it did not show that I need to pay 526.58 But they keep charging me before it is 408.58 then it went in week to 526.58 . They add 118 rupees in that when I see that I call area manager he is not now manager but I call him he says I don't no anything. How that possible you paid all amount. Then cut my call. Next day I call him said sir my net stop please help me. Then he said ok reset your password then it's work. I said ok. But it did not work and then he cut call again After that he never received my call and not replyed my text messages. Then I call him with other number he hurd my name name and then cut the call. He did this 2 times And then I call him 60 or 70 time he never call me back I thing I am in fraud or something. Then I call other employees they said his number is working. Then is said that previous manager put my call in blocknumber. 2 or 3 employees said me that . I thing the mon5 I paid did not go into my tikona account it's goes to previous manger bank account. Now why I said that Because tikona mailing me that you need to pay 526.58 bad my last paid amount is 5999 . That's mean is where this 3800 or something amount 16 October 2019 I paid 5999 then 1in feb 2020 I paid 3800 something. In 6 month of time I got cheated form tikona Then apo said (-1067.71 in minus ) and tikona selfcare said 526.58 and texting me same 526.58 But they mail me 118 bill I am not paying that amout because I paid to much to tikona. In March 2 week tikona senior office call me said that you don't need to pay 500 and your amount will clear after that the mam sid me that If they keep charging me like this in every months till 6 August then what should I do please do something with this FROM 5 DAYS I DON'T HAVE ANY NET CONNECTION. AND I AM NOT PAYING THIS AMOUNT SO PLEASE DON'T MARK AS RESOLVED PLEASED RESOLVE IT Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment