Tikona — Payment not refunded after 20 days

Ragavendra Gupta

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

I have made the payment on 8th and tikona officers say i have not made the payment and it's paid to different account. Tikona engineer gave the id to make the payment and i have made it now they say it's wrongly paid. Payment made on - 8th august client id - [protected] I have Request for refund, they just ask to wait for 72 hours, it's almost 20 days but no proper resolution or action is taken. Please help us to resolve the issue.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ragavendra,

Greetings from Tikona.

Please be assured that your concern listed Aug 28, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Gupta,

Greetings from Tikona.

With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id or Registered mobile number.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care