Tikona — Payment taken but service not provided

Address:Kolkata, West Bengal, 700027
Website:www.tikona.in

ONE BIG FRAUD : i made payment of 2120 amount to ur tikona executive (Abhay Kumar) on 20-1-16 who has been telling me all these days that he submitted the amount to tikona but by mistake he submitted in a different account similar to my account...and then he said he was fined by tikona rs 500 for this mistake ... then recently he started saying that he will deposit the amount from his pocket ...all these days tikona customer care kept saying that we will check with executive and internet will go up in 3 days ... and now its 3 months ... CUSTOMER CARE DOES NOT REPLY ALSO
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Megha,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP1112 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Megha,

This is a gentle reminder to follow-up on your concern listed on Apr 11, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP1112 in the subject line.

Regards,
Tikona Care
Dear Megha,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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