[Resolved]  Tikona — permanent disconnection request

Address:

Thane, Maharashtra, 401107

I was going through the complaints made by other tikona users. I truely agree with eveyone, its the most worst and cheat company i have ever come across. We were using 4 connections of tikona, for our office. As we were shifiting our office from goregaon to mira road, we made a request (On call & through emails) regarding permanent disconnection of our service ids. Even after repeated requsets they did not disconnect the connection and kept sending mails, sms and calls for payment that was cleared from our end. Now again i have been making written complaints to disconnect the internet connection permanently but still they have only suspended our connection temporarily. Their executives keep calling and try convincing to not disconnect the connection and if we say we are not interested they will ask for 15 days time for disconnection and those 15 days never come. Tikona doesn't want to lose their customers at any cost and earn money even if the customer is not using their services by sending the bill. And if do not pay you keep getting calls from various people claiming to be calling from delhi high court and god knows where. I request everyone whoever is planning to take tikona connection, don't go for it even if it is offering free internet for lifetime or even if it the last company on earth to provide internet connection. We are having a horrible time dealing with this company. No proper internet speed, no proper customer care, we cannot connect speak to the customer care executive for any problems, no proper office or land-line or any contact number.