[Resolved]  Tikona — Phone harassment

I have been using Tikona internet services during my tenure in Bangalore. They provided very poor service and as it's a new apartment, I had no other options for other providers. I normally pay for a year subscription so poor service was guaranteed. On the onset of Covid, I had to relocate and tried their Customer service desk to cancel my subscription however no response. I ensured there isn't any due amount and I left Bangalore. Post that ever month i get threatening calls saying that I have to pay amount and return modem else thy will sue me. They talk very harshly and no respect at all. I informed them there is no due amount and I can't pay as I owe nothing especially the way they talk really shows they treat customers. Still they keep threatening me stating will send me to court. When thy don't provide basic customer service, how can they do such deadly threats ?
Was this information helpful?
No (0)
Yes (1)
May 14, 2022
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2022
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information