[Resolved]  Tikona — plan change issue

Address:Kanpur, 208002
Website:Tikona

I am trying to change my plan from last 7 days. I have done my advance payment.
This is the worse customer service i have ever recieved. You people dont know how to value your customers time.
I dont know how you people are surviving. When i started with plan you were running after us, now see the worse services.
Every the customer care is saying mam, it will be done. When i am asking that make me talk to your seniors they are refusing it continuously.
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Oct 29, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Comments

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit

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