Tikona — Please refund the excess payment of Rs. 1700.00 on 10-Aug-15 paid to Tikona | |||
Dear Sir / Madam, My Tiknona A/c. (User ID:- [protected]) was closed some back in Jun 15 and today I clear the outstanding bill amount of Rs 382.00 and did an excess payment of Rs. 1700.00. Please refund the excess amount back to me. Looking forward for your support. Attaching the transaction details for your reference. Dear Subscriber, Thank you for your Tikona payment. Find below the details: BAN : [protected] Payment Amount (Rs Ps): 382.02 Payment Date : [protected] Payment ID : 1-[protected] Transaction ID* : [protected]TPC[protected] Payment status : SUCCESS Dear Subscriber, Thank you for your Tikona payment. Find below the details: BAN : [protected] Payment Amount (Rs Ps): 1700 Payment Date : [protected] Payment ID : 1-[protected] Transaction ID* : [protected]TPC[protected] Payment status : SUCCESS Regards, Dibyendu Ray Was this information helpful? | |||
|
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Ray,
Greeting from Tikona.
With regards to your concern, We confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final calculation, a refund cheque of Rs. 1700/- has been processed. The refund cheque will be delivered at your registered address within 25 working days.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greeting from Tikona.
With regards to your concern, We confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final calculation, a refund cheque of Rs. 1700/- has been processed. The refund cheque will be delivered at your registered address within 25 working days.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Aug 10, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care