[Resolved]  Tikona — poor bandwidth, low speed connectivity

Address:New Delhi, Delhi

Hello i am gaurav kumar having a tikona broadband connection, user id is [protected]. i am to state that i have getting a very low downloading speed as well as surfing speed, sometimes login page not open or take more time to open a tikona login page( ip address- 1.254.254.254) . most of times my connection goes down for a long time period (showing a yellow triangle bar on signal. i have getting this problem since 2 weeks. i have a tikona connection since 1 year and this is a major problem which i face regularly. Overall, if this problem will exist then you have to adjust for my condition that may be i reduce the bill payment ammount by calculating the time when my broadband connection not active as per 24 hour. or you should have to solve this major problem which i face regularly because i am not using free of cost broadband, i paid exact bill payment which produced. so please it is a request for troubleshoot tikona tower which is installed on my nearest location or my modem which is connected on the roof. Thanks Regards Gaurav kumar
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Gaurav,

Greetings from Tikona.

Please be assured that your concern listed Jun 24, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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