[Resolved] Tikona — poor bandwidth, low speed connectivity | |||
Hello i am gaurav kumar having a tikona broadband connection, user id is [protected]. i am to state that i have getting a very low downloading speed as well as surfing speed, sometimes login page not open or take more time to open a tikona login page( ip address- 1.254.254.254) . most of times my connection goes down for a long time period (showing a yellow triangle bar on signal. i have getting this problem since 2 weeks. i have a tikona connection since 1 year and this is a major problem which i face regularly. Overall, if this problem will exist then you have to adjust for my condition that may be i reduce the bill payment ammount by calculating the time when my broadband connection not active as per 24 hour. or you should have to solve this major problem which i face regularly because i am not using free of cost broadband, i paid exact bill payment which produced. so please it is a request for troubleshoot tikona tower which is installed on my nearest location or my modem which is connected on the roof. Thanks Regards Gaurav kumar Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Kumar,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jun 24, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care