[Resolved]  Tikona — Poor broadband service

Address:	400608
Website:	www.tikona.in

I was using tikona broad band more than 2 - 3 years. when took the connection the executive told that the will having a new booster near my soceity and internet will fasten further. Initially it opted for 2 mbps for cost of 750 for 20 gb..and Rs 1500 for one time installation. there after I started faced connection issues and i have been complaining for the same. later i thought it could be speed issue so i upgraded to 4 mbps for Rs 900. even then i was not able to get proper network..after complaining the issue they sent their technician several times but the problem was not resolved. later on they finally declared that they don't cover my area and shifted as unfeasible area. as i was facing the problem regularly in finally decided to cut down the service and requested the customer care to stop the service... despite of so many call they did not disconnect the service and changed my plan to pre paid... later on they started sending bills even though it didn't use the service... when i asked they how did u gave a connection when my area is not feasible as per your network...they had not answer for that.. i am that not only one my member of society has faced the same problem...