[Resolved]  Tikona — Poor connection from access point

Address:

Jabalpur, Madhya Pradesh

All was fine till sep 2014 full signal full speed, after that nightmare for me happened, the rooftop device stopped getting 20 db which is required for good speed and from that time I seldom get full speed what I'm paying for and in addition to that the connection is frequently disconnected leaving me completely helpless.Engineer visits and leaves everytime without solving any of my problems, frequent calls to the customer care and engineer visits I came to know the problem was not in my rooftop device but the access point which my device is facing, always they say your problem will be resolved within 8 hrs and after 8 hrs a message comes stating that your problem is resolved but the connection remains the same, don't know why they are not redressing the problems, its been a year now.