Tikona — Poor Internet Service

Address:Surat, Gujarat

user id is : [protected]. Name. : Jayesh Prajapati Mob no : [protected] l Hi, My account no is [protected] me really sorry that i dont understood tikona service and takes ur internet. pls forgive me and disconnect my internet. that was my biggest mistake of my life that i join world best cheat company where them internet never work continues and i complained on 25-06 and makes every complain but every time false commitment and why u running this stupid IVR system which tell me " we made a note and call u in 48 hours ". u know ur system tell me after 6-8 mins. who pay charge of my mobile bill for that 6-8 mins. now me too much tired with ur service pls disconnect my service and let me go and u also need to make note me not going to pay any outstanding after tomorrow ( u have. give me waver for those days which days ur internet not works) rest of me ready to pay. but this is my final decision pls take our all dabbas from my home. and let me allow to take other internet
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

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Dear Jayesh,

Greetings from Tikona.

Please be assured that your concern listed Jul 13, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Prajapati,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.inRegards

Regards
Tikona Care

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