[Resolved] Tikona — poor internet service

asambhus

from Mumbai, Maharashtra

Address:

411051

I have been using tikona service from last one month but im not getting the promised bandwidth and there disconnections everyday. There is no internet from last 3 days and have informed the customer care multiple time but they are not bothered to resolve the issue nor they are ready to provide me with refund. Their engineer closes my complains without even checking with me if the issue is resolved or not. Tikona user id - [protected]

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Aug 24, 2019

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2019

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.