[Resolved]  Tikona — Poor service and connectivity

Address:Pune, Maharashtra, 411001
Website:www.tikona.in

Its been almost a year since we got a connection but its been absolutely disappointing. Like many others Tikona only is keen on getting the business but after sales technical support is just too bad.

The connection is erratic and half the times does not work, there are technical glitches often, which take long to resolve and the customer is left helpless...
The customer care also is poor and they hardly have any good answers to give other than just blaming it on the technical team.

I would be moving soon if all this does not get resolved. I hope the management can help all this.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed June 12, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Midha,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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