[Resolved]  Tikona — Poor service and follow up

Address:Pune, Maharashtra, 411033

Right from the second day after taking new connection I an.unable to connect to the internet. The customer care keeps giving me assurities that an engineer would cone but no one shows up and the number they provide me does not have anyone on the other side to answer the call. I took the connection because i wanted yo.work.from home due to medical reasons. N now the entire week is wasted and I am just working on my cell. Very poor follow up and service
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Aniket,

Greetings from Tikona.

We have no# your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE0576 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Aniket,

This is a gentle reminder to follow-up on your concern listed on Dec 6, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE0576 in the subject line.

Regards,
Tikona Care
Dear Aniket,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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