[Resolved]  Tikona — Poor service and worst customer support

Address:	Mumbai City, Maharashtra, 400053
Website:	www.tikona.in

Dear Team,

I have taken the internet connection from Tikona on 20th May and my account ID is [protected]. Since the day of the connection i have been facing issues with connectivity and speed. I get disconnected every hour or saw and at times every 10 mins. The customer support/tech support team is also not helpful. as it is it takes 30 mins on an average to get to an agent and it is not helpful as the problem persists.
On asking for a supervisor, they never have one and if you insist they drop the call. i am fed-up with this internet connection since you can not fix the issue since 15 days now.
I paid in advance for 3 months and they are not willing to refund my money as well.