Tikona — Poor service | |||||
I have been using tikona since last two years, initially it provided good service but these days they aren't taking and listening to any complaint seriously. I have lost network connectivity one week before. And till now the problem is same abd haven't been resolved. They assigned tech engineer who came, and visited my address. But still the problem remains same. I have been bothering and complaining since last one week, but they aren't taking their job seriously. I have some really important college and office pending works and they are just on standby for more than a week. So for how many days one could wait. Tech services should be fast enough so that no one work get disturbed. Sir please take this issue seriously, as I am really harrassed of again and again complaining and listening the same bunch of words from their end. There should be a strict action against these companies who messes with their customer. I hope I will be provided with a solution immediately, my tikona id is [protected], my registered name is Mohit Kumar and my address is Nilgiri boys hostel, swadesh bhawan, near dainik bhaskar, a.b road, indore. Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Mohit,
Greetings from Tikona.
With regards to your concern, We confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, We confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Apr 8, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care