[Resolved] Tikona — poor service & harassment

[email protected]

from Yaval, Maharashtra

Address:

Kolkata, West Bengal, 700014

After continued poor service since march 2017, i decided to stop tikona broadband. But they are not willing to do that. After many failed telephonic requests, i wrote email twice to stop service. But they denied getting any email.

Every time someone different picks up the call. So its irritating to explain all over again. Plus, there is no accountability.

They are now increasing a false payable amount every month. It seems that they want to extract cash by hook or crook even in small quantities.

I look forward in getting a favorable reply from your end soon.

Regards,
Rajarshi

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Sep 14, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Bardhan,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.

Sep 09, 2017

Updated by [email protected] It seems that there is no effect on Tikona even after it was intimated by this FORUM.

I had written to their FORUM on their request, but they blocked the post. Never posted it.

They are simply bypassing the maim issue. See how they were so hasty and dedparately tried to close this issue in their last comment.

Now they are again sending mail and threats with ever increasing false bills.

Shame on you, cheater and beggar branded blood sucking sly mosquito type ##### company. May your company close very soon with all crooks in jail.

Answer my queries here, if you have guts. Don't hide with dirty tricks.

Rajarshi