Tikona — Poor service, speed and worst customer care

Address:

Chennai, Tamil Nadu

I had changed the 2mbps plan to 4mbps plan which is a mistake i regret the most. I had frequent disconnections for the past one month. Even though my plan is 4mbps i get only 1-2 mbps speed most of the day. The service is poor and the customer service is the worst. I had called the customer care and after waiting for 10 min on call I finally got connected to representative and when I complained that I was only getting just 1mbps speed he asked me to wait and after a few minutes he disconnected the call. Even if I ask them to cancel my account they just cut the call. I have used many ISP's and have to say that this by far the worst of them all.