[Resolved]  Tikona — Poorest customer service

Address:	Mumbai City, Maharashtra, 400078
Website:	www.tikona.in

Guys my log id is [protected]. I purchased the tikona broadband connection on 24.06.2016 and since then i have been trying to configure my wifi router. I have been calling their customer support team on 1800 and 022 both numbers which are toll free and chargeable. However, their customer support is horriiiible. The worst thing is i cant speak to their customer support team, as their ivr system pathetiiiiic. Guys i have decided to discontinue this connection post completion of 3 months, as i have paid 3 months rental in advance. Their internet connection is speed is average. However, no one will be there when you need any sort of help as in technical support and wifi router configuration. I feel i wasted my rs.1381.00/-. Its a humble request not to go for this connection, else when you require any clarification or billing or tech support you will cry, as they have the worst customer support centre.