[Resolved] Tikona — Problem with Billing | |||
Sir, I am facing problem with Tikona Internet Provider. The issue was started in the year 2012 were they provided wrong Bill amount for which I requested them to provide the reason. For which they didn't respond and started threatening me with Legal Notice. For which I responded to them in mail and try to reach their customer care but no response till now. While sending message they provided contact number [protected] whenever I call it will be Switch off state. Even they know my mobile number they never ever tried to reach me out. Even now i am ready to pay if there is any due amount if they provide proper reason. Please do the needful. Note: I have attached all the mail proofs. Regards, Srinivas [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Subscriber,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your Tikona service has been terminated due to non payment.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 3, 355.13/- which includes CPE penalty charges of Rs. 1, 500/- as the devices were not recovered.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your Tikona service has been terminated due to non payment.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 3, 355.13/- which includes CPE penalty charges of Rs. 1, 500/- as the devices were not recovered.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
We request you to clear the payable amount to avoid bill reminder calls for your account.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Dec 24, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care