[Resolved] Tikona — Proper connectivity issue

mr.lazylaid

from Ahmedabad, Gujarat

Address:	380028
Website:	tikona digital networks

I have issue of connectivity since a long, i have 4mbps plan but provide only 1.5-2 mbps, and now days they cannot pick up my phone, i'd waitin around 40-45 minutes and automatically the call gets disconnected. many engineering visit at my home but cant resolve my problems, infact they cant even disconnect my connection, no waiver provided.! i just want to cancel my connection.!

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Aug 27, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed July 9, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Verified Support

Jul 14, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care