[Resolved] Tikona — Provide proper fixing related support

Riyaz Vhora

from Ahmedabad, Gujarat

Address:	Vadodara, Gujarat, 390003
Website:	tikona digital networks

I have demanded for technical support and due to non feasible declaration then guys were not providing me support but as last they have provided me support but i was not happy with that as only that day and day after that i got my original 4 mbps speed and even faster and now suddenly it creates problem in login since 3 days ...i m in very problem ...just sorting out all the things by providing support.why thats happeneds with me only

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May 12, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Mar 16, 2017

Updated by Riyaz Vhora registered number [protected]
but i am unable to get call on that number so try to call me at my other number [protected]

Verified Support

Mar 17, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Salimbhai,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Mar 17, 2017

Updated by Riyaz Vhora thats not resolved yet and even now the status from c program showed me destination net unreachable...and even i can not open login page with proper indication and 2 days back i can easyly able to get 3-4 mbps speed hows that possible ?
just do short it out earliest as possible
.

Mar 17, 2017

Updated by Riyaz Vhora [protected] provide me proper service guidance

Verified Support

Mar 25, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

As per confirmation received from our Network Team, currently we have ensured the best possible solution for the concern raised by you.

Our team is constantly working towards improving the connectivity at your end, this process might require some more time. While this process is ongoing, you will still be able to use our service daily and may face intermittent issues sometimes.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Apr 20, 2017

Updated by Riyaz Vhora thats totally cheat ...i do not agree ...thats to strange and its always told me since last 4 month...just give back my moneyy...i am not done ...bring me back my 333 rs permonth money back...totally cheating