[Resolved] Tikona Pvt Ltd — Tikona worst service and looting the customers by giving false promises | |||||
I have taken a new internet connection with ticona (uid[protected]) on 6/07/2016 by paying rs2600 in advance for 3 months and it was installed and from the day 1 i am facing issue with the network connectivity called customer care for support no action was taken and if taken also they are just giving some temporary solution which again i am facing issue with the network stability connection and even if the its connected i am getting the speed of 40kbps The staff is very irresponsible and they are not at all bothered about customers and reaching customer care is the waste of time and after all they are giving the same response as our technical engineer will come and fix it Technical engineers are coming but even though they are not giving any permanent solution they are closing the complaint saying as that issue was resolved i am fed up with your repeated replies saying ur team is working i am not at all interested in your service if you are not provided with permanent solution with 4mbps speed as promised, i will keep this feedback circulating to all my contacts and even try to I demand point of contact were i can get permanent solution if you are failed to give this solution i want the refund of my money paid Complaint id :[protected] Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 18, 2016 Tikona Digital Networks Customer Care's response Dear Charan, Greetings from Tikona. Please be assured that your concern listed July 15, 2016 has been noted and our team is working on addressing the same. Regards, Tikona Care Verified Support Jul 21, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Reddy, Greetings from Tikona. With regards to your concern, we confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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