Tikona — RE : Legal Action letter from Tikona even after disconnecting and not using service

Address:

Mumbai

Dear Sir/MAdam,

I would like to bring to your notice a serious matter many customers will be facing. My plan with Tikona was finished by Feb'20 end and i was not at all happy with the service as every alternate days there's service issue they just cheat customers by giving high speed data plan but its actually nothing compared to other competitors. So i had not renewed my services and in March i had drop and email saying i don't want there service anymore. Even after that they called and harrased me for continuation and to renew the plan then too i disagree so i thought the matter is over.
But today 24th June'21 i have received a letter from Tikona Advocate saying they will take legal action if the bill is not paid. I have not even renewed the plan or used the service that how i am liable to pay those charges i dont understand.
Please look into the matter on urgent basis as they are cheating and harrasing lots of clients like this and taking unlawful benefits.