I m taken a plan of tikona for rs. 4500 for 1 yr. validity with 125 gb. as i recharge plan on 27 oct. as per plan of rs. 2099 for 1 year validity and 50gb used. but within 15 to 17 days come to know very less gb i used but tikona show only 5 gb left. i request and complain many times on telephonic and mail but nobody give satisfied answer. i also recorded all the calls the lady given as per plan u used only 8 gb i don't know how it is possible. he take request and said resolved at the earliest. but no change.
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Jan 1, 2017
Complaint marked as Resolved
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
Tikona Digital Networks Customer Care's response Dear Subscriber,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKNOV23140 to your case.
Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Verified Support
Nov 29, 2016
Tikona Digital Networks Customer Care's response Gentle Reminder
Dear Subscriber,
Greetings from Tikona.
This is a gentle reminder to follow-up on your concern listed on Nov 23, 2016. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNOV23140 in the subject line.
Regards,
Tikona Care
Verified Support
Nov 30, 2016
Tikona Digital Networks Customer Care's response Final response
Dear Subscriber,
Greetings from Tikona.
We have not received your information. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.
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