Tikona — Refund

Address:Agra, Uttar Pradesh, 282003

My user i'd is[protected] i recharged my account in january2016 by 2099 colour voucher before confirming customer care. But i am unable to use it because network is not coming i complain to senior executives they assigned engineer ajay sharma but he is not come i called ajay ajay said i closed your complain because your connection is not working on that address then i again requested for transfer connection on my office but no one come and closed my request and said this area is not fisible then i talk to senior executive and complain for money refund he said i assigned engineer for your old address he will give proper connectivity to your old address he again assigned ajay but he will not come... Then i again called to senior executive for refunding my money she take my complain for refunding my money but i didn't received my money. This is my last warning for tikona otherwise i have to go consumer court.
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Furqan,

Greetings from Tikona.

Please be assured that your concern listed May 22, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Furqan,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information