Tikona — Refund for [protected] | |||
I terminated my Tikona connection because of poor service. I was suppose to get the refund from Tikona. Same mail was dropped by them but nothing happened further. I haven't taken any modem from them. Also the cost of wire was taken as part of installation charges. So I do not have pending on my side. account number:[protected] Date of incident: 1-JULY-2015 Also mail has statement "Also note if you will not receive any call for CPE collection then kindly contact on [protected]/[protected] Sainath Associates Harshad/Harish" I tried calling on both number but no response. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Any update on this? I
Reply
Dear Mr. Pasalkar,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Dear Mr. Pasalkar,
Greetings from Tikona
With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final calculation, a refund cheque of Rs. 1014.38/- has been processed. The refund cheque will be delivered at your registered address within 25 working days.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona
With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final calculation, a refund cheque of Rs. 1014.38/- has been processed. The refund cheque will be delivered at your registered address within 25 working days.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Today I received mail from tikona, that I have taken modem from you guys & I need to pay 1500 rs for not refunding Modem :(. I never took modem from you guys, this has became very frustrating for me.
I hope you guys will get it resolved asap also I am expecting this time I will get my refund & wont get reply as due to incomplete address you failed to refund. If so how you were able to find it while installation?
I hope you guys will get it resolved asap also I am expecting this time I will get my refund & wont get reply as due to incomplete address you failed to refund. If so how you were able to find it while installation?
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