[Resolved] Tikona — Refund has not initiated yet

Rishabh9045

Address:

Corpora 3A, 3rd Floor, LBS Marg, Bhandup (W)

I've applied for the new connection on 20/mar/2020, sales person told me that installation will be done in 2 days. I waited for the almost 12 days and was constantly chasing with the almost sales person, technician, area manager and customer care team, everyone is doing the fake promises. So i decided that i won't get the installation done from tikona.in the meanwhile i found out better company which believe in commitment and customer satisfaction. Ever since i 'm chasing with them for the refund. One of the worst company i've ever come across. They don't have any etiquettes, management and on the top of it i believe people to whom i talked so far they don't stand by their commitment. I've sent email to customer care team, sales manager and billing operation team multiple times but no-one has replied yet. I want my refund asap

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Jun 16, 2020

Complaint marked as Resolved

Only person called me from tikona whose name is Prince and give me an assurance for the refund. After 1 month when I called him he's abusing on me and said I'm not responsible for the billing. Phone number of prince :- 9654415971.

Tikona Digital Networks customer support has been notified about the posted complaint.

Jun 15, 2020

Updated by Rishabh9045 Following details related to my account:-
Name:- Rishabh Gupta
Mobile Number:- 9643**4535
Customer Account Number:[protected]
Billing Account Number:[protected]
SRF number:- [protected]
User ID:- [protected]