[Resolved] Tikona — Refund of money

seerlasai

from Chennai, Tamil Nadu

Address:	600019
Website:	www.tikona.in

Hi team, i am saikumar i am residing in chennai. One year back i have taken broadband connection from tikona broadband serviced. I have told them to cancel my connection as i am leaving from my present place. They haven't terminated my internet service and they after 9 months i got a call from following number [protected] and [protected] from these numbers stating that they are lawyers and would issue a summon regarding by bill payments and threaten me to pay 900 (Previously i have paid 1500 also after i told the to close the service). Could you please check the issue as my tikona id closure number is:[protected].

+3 photos

Was this information helpful?

No (0)

Yes (0)

Nov 15, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,
Greetings from Tikona.
We have checked and found that your account has been terminated as per your request.
Post devices recovered from your premises, full and final settlement amount will be concluded.
Regards,
Tikona Care

Verified Support

Oct 13, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greeting from Tikona,

Your account is terminated as per your request and also device is recovered from you premises.

Refund of Rs. 900.00/- will be delivered at your premises within 20 working days through cheque.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care