Tikona — Refund of the payment | |||
Hi My name is Nirav Pathak from Vadodara, Gujarat and i was using Tikona broad band since 2yrs till March 2015, after number problems which remained unresolved by Tikona coustomer care side i have decided to terminate their services in the month of March, they have send me number of Mails and messages to continue the services but i was not ready to do so. after couple of months they have send me the full and final mail in which they have mentioned to pay them an amount of 1500 rs. As i was not using their services at all from last 3months i was not willing to pay the same. Now their lawyer called me on 23rd Aug 2015 Delhi from number ([protected]) that Tikona company will drag me to court if i dont pay an amount of 38000rs..I denied to pay the amount and asked for the details. Lawyer took me to the conference call with some Business development manager from Tikona from Mumbai and he also asked me the same again i denied to pay the amount and hung up the phone. Next day the lawyer again called me and asked me to pay an amount of 6300 out of which he informed that 4500 is refundable and will be credited back to my account as soon as i pay 6300 online to Tikona broadband. Which i did and now no body on that number is picking up my calls and not responding to my calls. I am waiting for the refund... I would appreciate if you guys can do the needful. Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Nirav,
This is a gentle reminder to follow-up on your concern listed on Aug 25, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU3738 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Aug 25, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU3738 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU3738 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care