[Resolved]  Tikona — Refund related & prepaid internet working more then two month.(Arround may 2015)

Address:Ahmedabad, Gujarat, 382481
Website:www.tikona.in

Dear sir, . I Purchase tikona new connection application No : [protected] amount Rs. 3400, 20 months. 1st time recontinuous this service D. 18/01/2014 Rs. 1, 478 (You cradit my tikona prepaid balance failure connection related issue rs, 521 (Rs. 1999 - Rs. 521 = Rs. 1, 478.22) 2nd time recontinuous this service D. 18/01/2014 Rs. 1, 380.63 (You cradit my tikona prepaid balance failure connection related issue rs, 681.37 (Rs. 1999 - Rs. 618.37 = Rs. 1, 380.63) Internet technical problem is not solve more two month & not provide good responce customer service related issue (arround may 2015). I infom arround june 2015 your tollfree no. [protected] Internet is not working condition & more then 1.5 month please you process internet connection dissconnect related & give my cradit balance. But not process dissconnect related issue & not provide batter service coustomer related issue. It's batter example is mobile prepaid balance is not zero it's transfer next billing cycle. Transfer unusage GB balance next recharge billing cycle OR Give discount in rupees next billing cycle internet not working condition related issue & more then 2 month.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mignesh,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE1124 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Mignesh,

This is a gentle reminder to follow-up on your concern listed on Dec 7, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE1124 in the subject line.

Regards,
Tikona Care
Dear Mignesh,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information