[Resolved] Tikona — Refund related & prepaid internet working more then two month.(Arround may 2015) | |||||
Dear sir, . I Purchase tikona new connection application No : [protected] amount Rs. 3400, 20 months. 1st time recontinuous this service D. 18/01/2014 Rs. 1, 478 (You cradit my tikona prepaid balance failure connection related issue rs, 521 (Rs. 1999 - Rs. 521 = Rs. 1, 478.22) 2nd time recontinuous this service D. 18/01/2014 Rs. 1, 380.63 (You cradit my tikona prepaid balance failure connection related issue rs, 681.37 (Rs. 1999 - Rs. 618.37 = Rs. 1, 380.63) Internet technical problem is not solve more two month & not provide good responce customer service related issue (arround may 2015). I infom arround june 2015 your tollfree no. [protected] Internet is not working condition & more then 1.5 month please you process internet connection dissconnect related & give my cradit balance. But not process dissconnect related issue & not provide batter service coustomer related issue. It's batter example is mobile prepaid balance is not zero it's transfer next billing cycle. Transfer unusage GB balance next recharge billing cycle OR Give discount in rupees next billing cycle internet not working condition related issue & more then 2 month. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Mignesh,
This is a gentle reminder to follow-up on your concern listed on Dec 7, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE1124 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Dec 7, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE1124 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE1124 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care