[Resolved]  Tikona — Refund the said Amount of Rs.1000

Address:	400003
Website:	tikona.in

My Userid :[protected]

Khozem Sahiwala

Dear Sir / Madam,

Please Do kindly refer my earlier complaint No. 1-[protected] dated : 08-Sep-2016 which was attend by Sharadda

It is regarding about failure of Access Point from your side.

It happened From 2nd Sept 2016 to 4-Sep-2016 that one of your Sales Executive Mr. Shivkumar Tikona Userid : [protected]
and Your Enginers attend and took the payment of Rs. 1000 prepaid and done incomplete installation at priority basis.

But Demo was unsatisfactorily and made me 100% assurance o[censored]nbreakable connectivity.

On the very same day they made me believe with assurance to made the payment of Rs.1000 which is the copy for your reference.

But later I & him made several attempts to complete the installation but fail many times due to Unavailability of Access Point

I could not succeed to visit or reset the password and hence i decided to request the refund of the said amount.

Eventually I did not used a single word from your website.

Faithfully,
I have also accomplished to access the customer support via phone being difficult to reach and consuming time, cost and energy.

I wastage nearly hours and minutes via phone speaking to your Sales Executives and Engineers but all of them put me in vain.

So I have decided to take this matter in to court of law.

My Userid :[protected]

Khozem Sahiwala

Best Regards