[Resolved] Tikona — Refund was not provided after the connection is disconnected | |||
Hi, I have bought a broadband connection with tikona in chennai my user Id is [protected]. From the day one the internet was not working so I called the customer care and asked them to fix it but they were not able to fix the issue so I have asked them to disconnect my connection. They have disconnect my connection but they have not provided any refund for the connection. I have paid 5K in advance and i have not used their service for a single day. i have tired to contact tikona customer care for refund but there is no answer. please avoid tikona at any cost. dont waste your time and money. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Subash,
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final calculation, a refund cheque of Rs. 3, 295.69/- has been processed. The refund cheque will be delivered at your registered address within 25 working days.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your feedback and will share the same with our respective team.
With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.
Post full and final calculation, a refund cheque of Rs. 3, 295.69/- has been processed. The refund cheque will be delivered at your registered address within 25 working days.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 13, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care