[Resolved] Tikona — Refusal to provide wifi connection by setting up router

nothappywithtikona

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka, 560043

The technician who was there had no knowledge of setting up the router.We were promised that the head guy will come and do that job the next day .full payment as mentioned in the ad was taken .
almost two weeks after that, the response to our call is "no, we don't set up router .it will cost you rs 250 and we will send a guy "
Really bad service

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Oct 27, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP19496 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Sep 21, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP19497 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Sep 23, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Sep 20, 2016. Request you to share details in order for us to assist/resolve your concern.

Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP19496 in the subject line.

Regards,
Tikona Care

Verified Support

Sep 26, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care