[Resolved] Tikona — Refuse to refund and closed account

Prireddy

from Delhi, Delhi

Address:	New Delhi, Delhi, 1100048
Website:	Tikona

Took broadband service from tikona in 2015. No internet service was given and recieved. After many complaints they agreed that service cannot be provided because the signal could not get to the house and they agreed to refund money paid (rs3000). After calling hundreds of times They said cheque was on the way. Never recieved it. Called the company to make complaint but found out They had closed the account and i cannot get in touch with anyone now

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Nov 1, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Sep 21, 2016

Updated by Prireddy Address- r36, 2nd floor, south extension part2, south delhi

Verified Support

Sep 23, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP21520 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Sep 26, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Sep 21, 2016. Request you to share details in order for us to assist/resolve your concern.

Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP21520 in the subject line.

Regards,
Tikona Care

Verified Support

Sep 30, 2016

Tikona Digital Networks Customer Care's response Final Response

Dear Subscriber,
Greetings from Tikona.

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care