[Resolved]  Tikona — regarding bill overdue without using tikona service

Hello sir, my tikona service had been stopped at 20jun and total overall biling at 10 october 672. So its stooped. My house der is no connection in tikona box and router connection is also off der is no user at home. Yesterday i got a message ur overdue is 212.. What is dis, i call customer care they say that you use tikona services at november to february.. But there is no uses no installation no user at home all connections away from their tikona box and router rhen how it is possible it not possible becoz me at delhi. Me using jio.. So why its overdue.. As soon as possible you take it action. Otherwise i complain to consumers forum
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Mar 21, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

Now your current outstanding is Rs. 212.57, We have stopped charging you rentals for the service from 20th June 17. If you wish to use the service anytime, you can do so. You would be charged 2paise/MB (excluding tax)@ a speed of 4Mbps only when you actually use the service

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

As i am using tikona internet services since last 3 months but the main thing is tikona team is cheater gang, after taking 10 mbps plan not achieving 1 mbps speed of the internet.

One line cut short is '' do not use or recommend tikona to anyone''

i am gonna to file legal complaint against tikona very soon.

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