[Resolved]  Tikona — regarding bill payment

Address:

Thane, Maharashtra, 400615

I am using this platform for the very first time. And I was forced to do this.

I used your service for more than 2 years. The connection was under my roommate' name who moved out sometimes back.
I am no more in touch with him.
I tried to call your customer service to update the mobile number and email address to avoid any inconvenience in future. But they simply told me to raise a ticket with the registered mobile number or email id.
And literally I tired to put a common thing into your service executives head that he was no more in touch with me and his number and email id were not reachable.
I called them over 50 times but they couldn't get it.
Then I also have to move out of Thane and I discontinued your service paying all the bills.
But no, your team is still harassing me and now I am getting calls from some Adv Priyanka Sharma to pay the bill of 2400 while your selfcare portal is showing 1900 and your customer executives are saying there is no due.
So before I bring these things under your higher management notice, I request you to resolve the issues else I will raise my voice in my way.