[Resolved]  Tikona — Regarding Broadband Service fraud

Address:Mumbai City, Maharashtra, 400010
Website:www.tikona.in

We have received broser of tikona broadband then we tol them to give us a demo at that time network was not coming. so he told as he has taken connection by our name he will cancel it. but the tikona person gave connection to someone else (we were not aware of it). few days later one person came asking to pay the bill. we informed him we have never ever used your broadband so we are not going to pay any peny so asked to talk with his manager, we told him whole story then he told ok. we will look into the matter and solve it at our end. and now we have received call from tikona, they are asking us to come to delhi as they are filing case against us for not paying rs 1800.
Tikona engineer sanjay & asif - [protected]
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Nov 4, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP28586 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Verified Support
Sep 30, 2016
Tikona Digital Networks Customer Care's response
Gentle Reminder
Dear Subscriber,

Greetings from Tikona.
This is a gentle reminder to follow-up on your concern listed on Sep 28, 2016. Request you to share details in order for us to assist/resolve your concern.
Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP28586 in the subject line.
Regards,
Tikona Care
Verified Support
Oct 03, 2016
Tikona Digital Networks Customer Care's response
Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
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