[Resolved] Tikona — Regarding disconnect

rm4710

from Gurgaon, Haryana

Address:	Varanasi, Uttar Pradesh, 221005
Website:	Tikona.in

My user id is[protected]
Pramod kumar shrivastava
As i already lodge a complaint to disconnect my tikono but from past 20 days i didn't get any satisfaction.
I called up to the customer care but they are forcing me to transfer the connection to the relative, why should i do that, they put me on hold saying our officer will assist you, but there is no response till 15 min.
Is this your service??
As i am requesting you to kindly disconnect my connection other wise i will have to take a strict action against your company.

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Jul 6, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Srivatava,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.